Privacy Policy

1.Introduction

The purpose of this privacy policy is to inform users of our travel agency website about how their personal data is collected, used, protected and stored.

By using our website and services, you agree to the practices described in this privacy policy.

2. Data collected

As part of our activities, we may collect various personal information, including:

  • First and last name
  • Email address
  • Phone number
  • Postal address
  • Travel information (destinations, dates, preferences)
  • Payment information
  • Website browsing data (cookies, IP address, browser used)

This data is collected when you :

  • Fill out a contact or booking form
  • Request a quote
  • You are subscribing to our newsletter
  • Browse our website
  • Contact our team

3. Use of personal data

The information collected is used in order to :

  • Processing your bookings and travel requests
  • Providing you with personalized quotes
  • Organizing your stays and tourist services
  • Contacting you regarding your trip
  • Improving our services and user experience
  • Sending promotional offers and news (with your consent)
  • Complying with our legal and regulatory obligations

 

4. Data sharing

Your personal data may only be shared with partners necessary for the organization of your trip, such as :

  • Airlines
  • Hotels
  • Transportation providers
  • Travel insurers
  • Tourism activity providers

We promise never to sell your personal data to third parties.

5. Data security

We implement technical and organizational security measures to protect your data against :

  • Unauthorized access
  • Accidental loss or destruction
  • Unauthorized alteration or disclosure

Despite our efforts, no data transmission over the Internet can be guaranteed to be completely secure.

6. Data retention

Personal data is kept only for the necessary period of time :

  • Managing your reservation
  • Providing sales support
  • Complying with legal and accounting obligations

Once these periods have expired, the data is deleted or anonymized.

7. Cookies

Our site may use cookies in order to :

  • Improve navigation
  • Measure website audience
  • Personalize the user experience
  • Analyze website performance

You can change your browser settings to refuse or limit the use of cookies..

8. Your rights

In accordance with applicable regulations on the protection of personal data, you have the following rights:

  • Right of access to your data
  • Right to rectification
  • Right to erasure
  • Right to object
  • Right to restriction of processing
  • Right to data portability

You can exercise your rights at any time by contacting us using the contact details provided below.

9. Contact

For any questions regarding this privacy policy or your personal data, you can contact us :

CONTACT MADAGASCAR

Adresse : CONTACT MADAGASCAR
Telephone : + 261 33 32 553 29/ + 261 34 29 553 29 

 E-mail : contactmadagascarto@gmail.com

10. Changes to the privacy policy

We reserve the right to modify this privacy policy at any time in order to adapt it to legal, regulatory or technical developments.

The updated version will be published on this page with its update date.